18th March 2010 (Thursday)
Today’s session we were given a lecture on ethics in on organizational setting, what is ethics all about and how to implement it in an organizational and personal level
What have I learned in the programme
During this session, I have learned that ethics is in a business environment refers to the ethical values that determine the interaction between a company and its stakeholders. This clearly indicates that how we communicate, interact and how we conduct our business in the library counts a lot as this gives a clear picture of if an organization does not treat its clients with respect and with trust, they portray a negative image and this can hamper its survival as there wont be any client who wants to engage with such an organization.
What have I intend doing at my work place
Inform and train staff members on good ethical behaviour in providing service to our clients
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