Sunday, October 16, 2011
Visit to V&A Waterfront and the beach
Today, 16th of October 2011, I managed to have the opportunity to visit V&A Waterfront and view the see. I even managed to take a trip to Robben Island. This was a memorable day for me and I also managed to get to the sea and smell fresh air and I could feel history being made in my life as there is always the first time for everything.
Wednesday, March 24, 2010
Day 13
23rd March 2010 (Wednesday)
In first presentation, I learned about what digital preservation entails. As we move into electronic era of digital object, it is important that the library as an organization in the information business, should follow suit and embrace this tool to improve its service. There are new services that are being introduced in the library sector and one of them is digital repository, OPEN Source and electronic books. In the second presentation, I learned about how to create and compile an e-information strategy and also how to get all staff members in the organization involved in whole strategy. In the presentation about customer service, I have learned all the skills on how to make sure that all our customers are treated with respect and in all our planning strategy, the customer should receive high attention. As a customer driven organization, the value that a customer must receive, should be of high quality. In the presentation about competitive intelligence, I learned about What is competitive intelligence? How does competitive intelligence fit into the strategic planning process? What is the role of knowledge management and how does it relate to competitive intelligence? Is competitor analysis identical to competitive intelligence? How can competitive intelligence become part of a corporate intranet strategy? How do we train our employees to beware of corporate espionage and protect our intellectual property? Do the companies we compete with engage in competitive intelligence on us and what is the effectiveness of their competitive intelligence process? How do we measure the effectiveness of our own CI process?
Important sites
Customer services
http://www.libraryjournal.com/article/CA6677264.html
http://dbl.lishost.org/blog/2009/09/18/good-library-customer-service/
Competitive Intelligence
http://www.aurorawdc.com/whatisci.htm
digital preservation
http://www.nedcc.org/resources/digital/downloads/DigitalPreservationSelfAssessmentfinal.pdf
http://www.bl.uk/aboutus/stratpolprog/ccare/introduction/digital/digpresstrat.pdf
In first presentation, I learned about what digital preservation entails. As we move into electronic era of digital object, it is important that the library as an organization in the information business, should follow suit and embrace this tool to improve its service. There are new services that are being introduced in the library sector and one of them is digital repository, OPEN Source and electronic books. In the second presentation, I learned about how to create and compile an e-information strategy and also how to get all staff members in the organization involved in whole strategy. In the presentation about customer service, I have learned all the skills on how to make sure that all our customers are treated with respect and in all our planning strategy, the customer should receive high attention. As a customer driven organization, the value that a customer must receive, should be of high quality. In the presentation about competitive intelligence, I learned about What is competitive intelligence? How does competitive intelligence fit into the strategic planning process? What is the role of knowledge management and how does it relate to competitive intelligence? Is competitor analysis identical to competitive intelligence? How can competitive intelligence become part of a corporate intranet strategy? How do we train our employees to beware of corporate espionage and protect our intellectual property? Do the companies we compete with engage in competitive intelligence on us and what is the effectiveness of their competitive intelligence process? How do we measure the effectiveness of our own CI process?
Important sites
Customer services
http://www.libraryjournal.com/article/CA6677264.html
http://dbl.lishost.org/blog/2009/09/18/good-library-customer-service/
Competitive Intelligence
http://www.aurorawdc.com/whatisci.htm
digital preservation
http://www.nedcc.org/resources/digital/downloads/DigitalPreservationSelfAssessmentfinal.pdf
http://www.bl.uk/aboutus/stratpolprog/ccare/introduction/digital/digpresstrat.pdf
Tuesday, March 23, 2010
Day 12
22nd March 2010 (Tuesday)
In the first presentation, the presenter talked about the living organization and this also entail a great deal about leadership in organizations and partnerships .He also talked about what strategy is (its definition and design), leadership styles and team effectiveness. In the second session, the presenter talked about advocacy skills and all the skills in achieving your goals in the library sector.
What have I learned for the day
In the first presentation, I have learned create a strategic perspective and do a scenario planning on business performance by doing the PENST analysis. PENST analysis is political, economical, natural environment, social demographic information and technological developments. I have also learned about the role of team performance in organization as working in a team in a coherent and in harmony will increase the performance of all the staff members. The importance of communication in the organization is vital to the success of the organization and the manager or leaders should lead by example. I have learned that library advocacy is about building relationships and increasing the perceived value of the library and creating support for the library among library clients (both external & internal).
In the first presentation, the presenter talked about the living organization and this also entail a great deal about leadership in organizations and partnerships .He also talked about what strategy is (its definition and design), leadership styles and team effectiveness. In the second session, the presenter talked about advocacy skills and all the skills in achieving your goals in the library sector.
What have I learned for the day
In the first presentation, I have learned create a strategic perspective and do a scenario planning on business performance by doing the PENST analysis. PENST analysis is political, economical, natural environment, social demographic information and technological developments. I have also learned about the role of team performance in organization as working in a team in a coherent and in harmony will increase the performance of all the staff members. The importance of communication in the organization is vital to the success of the organization and the manager or leaders should lead by example. I have learned that library advocacy is about building relationships and increasing the perceived value of the library and creating support for the library among library clients (both external & internal).
Monday, March 22, 2010
Day 11
22th March 2010 (Monday)
In the first presentation, Prof Underwood talked about the status quo of public and community libraries in higher education. The second session was about Marketing, branding and effective communication.
What have I learned for the day
In the first presentation, as I am responsible for community engagement at the Mamelodi Campus, I have learned about the state of public and community libraries in relation to higher education and this knowledge will help me in engaging with community libraries in Mamelodi so that we could form a partnership in working together to achieve the aspirations of making the community of Mamelodi literate and be knowledge of about higher education.
In the second presentation, I have learned about the importance of marketing, how to market, the essentials of marketing, how to design a marketing strategy, the importance of branding, what is communication and fundamentals of communication and effective messages to communities and media. I have also learned how to develop a communication plan and strategy.
In the first presentation, Prof Underwood talked about the status quo of public and community libraries in higher education. The second session was about Marketing, branding and effective communication.
What have I learned for the day
In the first presentation, as I am responsible for community engagement at the Mamelodi Campus, I have learned about the state of public and community libraries in relation to higher education and this knowledge will help me in engaging with community libraries in Mamelodi so that we could form a partnership in working together to achieve the aspirations of making the community of Mamelodi literate and be knowledge of about higher education.
In the second presentation, I have learned about the importance of marketing, how to market, the essentials of marketing, how to design a marketing strategy, the importance of branding, what is communication and fundamentals of communication and effective messages to communities and media. I have also learned how to develop a communication plan and strategy.
Day 9
20th March 2010 (Saturday)
As today was the launching of Library week at the National library, I met other role players in the LIS sector and gained a lot in the speeches that were presented. As part of my work is community engagement, I have learned about other organizations that are operating in the Pretoria region in this sector and I have network with these organizations (Reading Room, Readathon & Born to Read) so that we could work together.
As today was the launching of Library week at the National library, I met other role players in the LIS sector and gained a lot in the speeches that were presented. As part of my work is community engagement, I have learned about other organizations that are operating in the Pretoria region in this sector and I have network with these organizations (Reading Room, Readathon & Born to Read) so that we could work together.
Day 8
19th March 2010 (Friday)
In the first session the presenter gave a lecture on knowledge management and why should libraries be concerned about it. In the second session we were shown the practical application of how knowledge management is implemented in organizations.
What have I learned for the day
I have learned that knowledge management is an important step any institution like the library has to conduct. The library as the custodian of information resources, has to conduct knowledge management as a priority. I also learned about the value of trust in knowledge management and the importance of trust in any operation of the organization. I have also learned that knowledge management, according to (Corrall, 1998) it involves connecting people with people as well as people with information. It is a management philosophy which combines good practice in purposeful information management with a culture of organizational learning, in order to improve business practice.
What have I intend doing at my work place
Firstly as knowledge management is still a new term in the market, I will have to inform my staff about what knowledge management is and how we can apply it to coordinate our information resources and manage it better.
In the first session the presenter gave a lecture on knowledge management and why should libraries be concerned about it. In the second session we were shown the practical application of how knowledge management is implemented in organizations.
What have I learned for the day
I have learned that knowledge management is an important step any institution like the library has to conduct. The library as the custodian of information resources, has to conduct knowledge management as a priority. I also learned about the value of trust in knowledge management and the importance of trust in any operation of the organization. I have also learned that knowledge management, according to (Corrall, 1998) it involves connecting people with people as well as people with information. It is a management philosophy which combines good practice in purposeful information management with a culture of organizational learning, in order to improve business practice.
What have I intend doing at my work place
Firstly as knowledge management is still a new term in the market, I will have to inform my staff about what knowledge management is and how we can apply it to coordinate our information resources and manage it better.
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